The sequences, written
The post-purchase onboarding written in full and loaded, written for the buyer who is already worried they made a mistake, and a win-back sequence for the people who went quiet.
After the Sale Vault
Everything That Happens After They Buy.
For anyone whose refunds are climbing, whose buyers go quiet after purchase, or whose customer questions keep landing in a personal inbox.
Most of what happens after someone pays you is invisible until it goes wrong. A buyer who gets no welcome email refunds. A question that lands in your Instagram messages sits there for nine days. The same access question gets answered from scratch every single week.
None of that is hard to fix, and all of it gets postponed, because it never feels urgent until it's costing you.
This vault builds the whole back half of the business, from the moment money changes hands.
It asks what kind of purchase this is first, because a subscription and a one-off product need different things. Then it maps every touchpoint, writes and loads the post-purchase onboarding, sets up a support address with stated response times, writes and saves a canned response library, publishes refund, terms, and conduct policies in plain language, builds the feedback loop, writes a win-back sequence for people who went quiet, and sets up a monthly dashboard.
One payment. Yours to keep and rerun whenever you want. Includes a seat at one live monthly VIP session.
The finished work
What you walk away with.
Support, set up
A support address that receives mail and replies, response times you can actually meet, and a canned response library saved where it gets used.
Policies and the numbers
Refund, terms, and conduct policies written in plain language and published, a feedback loop with the questions asked and the answers routed, and a monthly dashboard of the numbers to watch.
The working session
One station. Then the next.
Nine stations. At every one, the vault names what the piece prevents, because that's how this work gets done instead of postponed.
Intake
What you sell, what kind of purchase it is, how support works now, and what tools are connected. Ends with a picture of the whole thing.
Map the journey
Every touchpoint from the moment money changes hands, mapped, with the gaps named.
Post-purchase onboarding
The sequences written and loaded, starting at the receipt.
Support setup
A support address that works, with stated response times you can meet.
Canned responses
A written reply library, saved where it gets used, in your voice.
Policies
Refund, terms, and conduct, written plainly and published. Nothing here is legal advice, and the vault says so.
The feedback loop
Questions asked, answers routed.
Win-back
A sequence for people who went quiet.
QA and the numbers
A checked system and a monthly dashboard.
Where did your last customer question land, and how long did it sit there?
Start the vault →The comparison
A VIP day, without the calendar gymnastics.
Booking a VIP day
- Investment$2,000-$5,000
- ScheduleWeeks away
- PaceSomeone else's
- Re-useOne day
- ResultOne sequence
This vault
- Investment$147
- ScheduleStart today
- PaceYours
- Re-useKeep forever
- ResultThe whole back half, for every offer
There is one thing a booked day gives you that a skill on its own cannot, and it's a person looking at your actual situation and telling you the thing you would rather not hear.
And once a month, we work side by side.
It's a live two-hour co-working session once a month, with the dates set in advance. Everyone gets on and works on their own thing at the same time, and you can ask questions when you get stuck.
You can share your screen, ask about the vault you're in the middle of, or sit there and get the thing done because the time is blocked. There's a question block at the end and every session is recorded.
The first one is Wednesday, September 30, 2026, 1 to 3pm ET. Vault buyers get twelve months of these included. Single vault buyers get a seat at one session.
A quick fit check
This works when you're ready to work.
This is for you if:
- Your refunds are climbing and you're not sure why
- Customer questions land in your personal inbox or your DMs
- You answer the same question every day
- You have no idea what your buyers think after they buy
This is not for you if:
- You don't have buyers yet, because the First Paid Offer Vault comes first
- You want to promise a one-hour response time you can't meet
- You want a lawyer's terms rather than plain-language policies you'll show a lawyer
- You want support to keep running through your phone
Choose your scope
Build this project. Or clear the whole list.
After the Sale Vault
$147
The whole back half of the business, from the journey map through onboarding, support, policies, win-back, and the numbers.
- 9 stations, intake through QA and the numbers
- Every email and canned reply written in full
- A seat at one live monthly VIP session
The VIP Day Skills Vault
$997
One time · all 17 vaults for $997
- All 17 vaults in one Claude plugin that installs everything at once, plus each vault as its own zip
- Build Your AI Employees Vault, which isn't sold on its own
- All four bonuses
- Twelve months of the live monthly VIP session
- The 16 vaults you can buy separately add up to $3,302
Your guide
Dr. Destini Copp
Founder, Creator's MBA & HobbyScool
I run two businesses. HobbyScool does about $30,000 a month on roughly five hours a week with AI running the marketing, and Creator's MBA is where I teach digital product business owners how the same thing gets built. Between them I publish 12 events a year and have served more than 20,000 creators.
Every vault in here is a system I actually run. The summit vault is how I run summits, the evergreen funnel vault is the funnel behind my own offers, and the Build Your AI Employees Vault is the setup that makes five hours a week possible. I built them as skills because I got tired of rebuilding the same project from scratch every time, and then it turned out that what I had was the thing people were booking VIP days to get.
Questions, answered
Before you open the door.
Does this work for a membership as well as a one-off product?
Yes, and the vault asks which first because it changes the shape of everything. A one-off purchase has a delivery moment and no renewal, a subscription renews every month so the whole job is the run-up to it, and a service has a scheduling step that products don't.
Does it write the emails or just tell me what to send?
It writes them, in full, and loads them into your email platform if it's connected. The onboarding is written for the buyer who's wondering whether they made a mistake, because that's who reads a post-purchase email.
What does support setup actually mean?
A support address that receives mail and replies, and a response time you can actually meet. It's better to say two business days and reply in one than to say one hour and miss it.
Are the policies legal advice?
No. Station six writes plain-language versions of your refund, terms, and conduct policies and publishes them, and it says plainly that a lawyer should look at anything unusual.
Which tools does it work with?
Your email platform, a helpdesk, and a document tool, when connected. The sequences get built and the replies get saved there. For your store or checkout, you get a written walkthrough plus paste-ready copy. When a tool isn't connected, you get finished files plus a setup guide.
What do I need to use it, and how do I get it?
It's a Claude skill, designed and tested for Claude, and it works on any Claude plan, including the free one, as long as code execution is turned on in your settings. You get access in your ThriveCart course login right after purchase. Questions go to support@destinicopp.com.
What's the win-back sequence?
A sequence for people who bought and went quiet, written in station eight. It's one of the pieces that prevents a refund or a cancellation from being the first time you hear from them.
How long does it take?
A few sessions. The canned response library and the onboarding take the longest, and the vault tells you which station you finished so you can pick up cleanly.
Does this work in ChatGPT or another AI tool?
It's designed and tested for Claude, so that's where it runs best and where we can help you if something goes wrong. The vault itself is plain text files, so you're welcome to try it in another AI tool, but the steps that build and publish through your connected tools only work in Claude, and it hasn't been tested anywhere else.
Can I get a refund?
Because the vaults are digital downloads and there's no way to give a download back, we don't do refunds on a purchase alone. If you get stuck, bring it to a live VIP session, because that's what they're there for. If you come to a session, work on the vault with help and it still doesn't do what this page says, email support@destinicopp.com within 7 days of that session and we'll refund you.
After the Sale Vault
Take care of the people who already paid you.
Nine stations, the post-purchase sequence written, support set up, canned responses done, and policies in plain language.
Get the vault for $147One payment. Yours to keep. Includes a seat at one live monthly VIP session.